Shipping & Refund Policy

Shipping Policy

We currently offer 2 different shipping options. First option being we cover half the shipping costs and the customer pays the other half ($3). We also offer expedited shipping (1-3 business days) for $9.


Return Policy

While we deeply believe in the shit we create, we understand that Pinch Magic Fiber might not work the same for everyone. For this reason, we are offering a simple money-back guarantee if you are not satisfied with the results you’re seeing (excludes any associated delivery charges incurred by Pinch, Inc).

We simply ask you to reach out to our Customer Service department  in order to receive instructions on how to return your jar of Pinch Magic Fiber back to us. You can contact us at (800) 417-6708.

Refund requests must be submitted within 20 days of the delivery of your order. Product must be received by Pinch, Inc. within 15 days of refund request. All refunds will be processed within 30 days of Pinch, Inc. receipt of product. Maximum 1 refund allowed per customer. Refund policy subject to change at any time.