Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–2 business days after they are placed. Orders placed on weekends or holidays will be processed the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Time

We currently ship within the United States only.

Standard shipping typically takes 3–7 business days once the order has been shipped, depending on your location and carrier transit times.

Shipping costs are calculated at checkout.

Shipping Delays

While we do our best to ensure timely delivery, shipping times may occasionally be impacted by carrier delays, weather, or other factors outside our control.

Order Issues

If your order arrives damaged, is missing items, or you experience any shipping issues, please contact us at hello@pinchmagic.com and we’ll be happy to help resolve the issue.

Please note that once a package is marked as delivered by the carrier according to the tracking information, we are not responsible for lost or stolen packages.